IT Support Specialist

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you passionate towards IT and seeking an opportunity where you can and have to make a difference? Does being part of one of the worlds ’s fastest growing companies excite you? If this sounds like you, then please read on!

Due to our super fast growth, we’re looking for an IT Specialist to join our team! In this role you will be ensuring the team has everything related to IT in place and act as the specialist at our Helpdesk. You will be working as part of the central IT team that is based in Tbilisi HQ. This is a great opportunity to take ownership and be part of building and developing Wolt’s IT operations.

• Working as a member of the Global IT Support team reporting to the Enterprise operations Lead
• Responsible for IT aspects for Georgia including multiple offices in Tblisi
• Assisting end-users with their questions and issues via our ticketing system
• Coordination and operation of the local IT logistics (incl. local IT asset management)
• Maintaining devices including employee devices, meeting rooms, printers etc.
• Collaborating with global teams to maintain centrally managed office networks
• Acting as facilitator with central teams for country specific IT projects
• Supporting local end-users with IT issues

• Prior experience with working in a similar role
• Experience working in IT in large organizations and know-how of best practices in IT is considered an advantage
• Fluency in English to communicate with central teams. Local language is a plus to communicate with the local teams.
• Strong interest and experience in providing IT support in an office environment
• Plus: Technical knowledge of MacOS, ChromeOS and Windows as well as IT hardware
• Excellent interpersonal and communication skills, with an orientation on excellent service
• Quick thinking and the type of person with a “can do”-attitude

• Opportunity to be part of building something exceptional, in an international environment
• Lots of learning and growth in a globally scaling tech company
• Competitive salary + local benefits 

If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.