HR Specialist - Courier Operations

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Wolt is introducing an employment option in Finland, where deliveries on the platform are carried out both by independent contractors and employed couriers. Please read more here about what this is all about.

We are now kicking things off by hiring an HR team for Wolt Operations. Wolt Operations is an independent company operating Wolt’s courier employment model in Finland. You will play a pivotal role in bringing this new setup to life and  building the foundation that will enable it. We are looking for experienced people with a can-do mindset to help us shape and run this work. 

Building something new is both challenging and exciting. If you’re a self-starter with drive and entrepreneurial spirit, this just might be the place for you. Working on this new initiative at Wolt Operations, you’ll probably learn more, build more, and ship more than in most other companies. You’ll be challenged for sure, but you will also have a lot of fun on the way.

If you’re excited to build an entirely new way of working in Finland, to collaborate across cross-functional teams, and to bring this model to life, apply now. 

We are looking for an HR Specialist to support and enable this journey. 

In this role, you’ll be an integral part of launching our employed courier model. You’ll play a key role in supporting both our employed couriers and their team leads across the full employee lifecycle. From onboarding to offboarding, employee relations to system management — you’ll be the go-to person who ensures everything runs smoothly while helping to shape how we work as we grow.

This is a great opportunity for an HR professional who thrives in fast-paced, dynamic environments.

Your main responsibilities will include:

• Act as a trusted partner to team leads, supporting them with employee relations (ER) and day-to-day people matters.
• Handle HR operations across the full employment lifecycle, including, for example, onboarding, contracts, and offboarding.
• Collaborate with other teams to ensure a great employee experience for our employed couriers.
• Manage HR Systems and processes

We are looking for a hands-on and proactive HR professional, who will likely have:

• Minimum of 4 years of experience in an HR Specialist or HR Generalist role.
• Understanding of Finnish employment law and HR compliance.
• Experience in supporting front-line and operational employees.
• Excellent communication and problem-solving skills.
• Tech-savviness and experience using HR systems (preferably Workday).
• A solution-oriented mindset — you stay calm under pressure and get things done.

• The opportunity to build something completely new, with real impact on the future of platform work.
• A collaborative, fast-moving, and international environment.
• You’ll join a team that combines ambition with care — we get things done, but we also have fun doing it.

If you’re an HR professional who loves to combine operational excellence with a human touch, we’d love to hear from you!

Apply below — we can’t wait to meet you.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.