Business Systems Analyst, Workforce Management

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, people are our most important asset. The People Technology Team helps to deliver and facilitate strategic technology projects within the People Team. This role will be focused on supporting our People Technology function as we continue to optimize the advancement of our organization. We’re looking for business system analysts to help us scale Wolt + DoorDash’s enormous growth. Come help shape a best in class People Technology team!

About the Role

We are looking for a Business System Analyst with demonstrated HRIS experience to assist with strategic initiatives across our organization. Experience with Workday HCM is preferable for this role. You will work cross-functionally to achieve business goals through system configuration, testing and documentation. As a Business System Analyst you will help deliver solutions to support business strategy, and assist in the implementation, maintenance and enhancement of people technology systems. 

Please note that this position is initially open through a 12-month contract.

• Play an integral role in the configuration, testing, support, and success of People Technology at DoorDash/Wolt as we grow our existing businesses and enter new verticals, and additional countries
• Work to uncover underlying issues or business problems and turn those issues into solutions
• Identify, prioritize, and implement best practices from a solutions perspective based on gathered requirements
• Support system troubleshooting, configuration, testing, and deployment of assigned applications to meet requirements, timelines, and execution standards
• Support high-volume data loads via Enterprise Interface Builder (EIB) templates
• Provide global production analysis and support (break/fix analysis, reporting, business process administration, etc.) 
• Work closely with cross-functional teams to ascertain and maintain the best possible configuration solution
• Rigorously document system requirements and configuration to build operational excellence
• Ensure data integrity by understanding and identifying opportunities to improve, working closely with cross-functional teams
• Train end-users and peers on new processes and functionality as needed

• You have 1+ years of work experience in Workday maintenance/configuration, both domestic and international. 
• You are passionate about system optimization and employee experience
• You are a strong business thinker, able to use ‘first principles’ to solve challenging business problems at their root level
• You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the data hence turning the data into configuration
• You are a self-motivated, rapid learner, excited about further developing your analytical and problem-solving skills
• You are results-oriented, always evaluating whether our team's activities are achieving the desired, measurable impact
• You are an owner, always looking for opportunities to learn and better your work product
• You are comfortable and thrive in a fast-paced, continually changing team-oriented environment and able to manage multiple deadlines simultaneously.
• You have a BA/BS degree in quantitative or business fields, or equivalent work experience
• You have an analytical mindset and a “People First” mentality with demonstrated ability to work through complex, ambiguous problems using data and creating configuration solutions based on that data
• You have strong written/verbal communication 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.