Account Specialist

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Wolt is a Finnish technology company, and until recently, we've been best known for our food delivery platform. However, food delivery was just the start. We don't want just to satisfy our customers' hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys, and other exciting products, all referred to as retail.

On a personal note, it goes without saying that you're a team player and willing to get your hands dirty as we build this new area of our business in Czechia! As time progresses and more partners are onboarded, the targets and duties of the role may develop. This means that you must thrive in the 'start-up' environment where constant change means there's always lots to get your teeth into!

• Successfully onboarding and training venue/partners, providing them with all the tools and information to start the collaboration with Wolt as smoothly as possible.
• Proactively contact our Partners to secure their participation in Wolt Ads & Wolt Promos campaigns
• Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner's success.
• Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
• Set up and launch ad and promo campaigns, ensuring accurate tracking and monitoring of delivery and performance.
• Monitor campaign performance daily, analyzing data and proactively identifying optimization opportunities through performance dashboards.
• Troubleshoot technical issues related to ad delivery and performance, working with technical teams to resolve issues quickly and efficiently.
• Work with the BI team to develop and maintain ad reporting dashboards and provide regular updates to internal and external stakeholders.

• Fluency in Czech/Slovak and at least a communicative level of English
• Proven experience in sales, retail, customer support, or a related field
• Strong analytical skills with the ability to analyse and interpret data to make data-driven business decisions
• Strong attention to detail and ability to manage multiple projects simultaneously
• Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders
• Knowledge of ad serving platforms such as Google Ad Manager, AppsFlyer, Facebook Ads Manager, and/or Amazon Advertising would be a huge plus

If you are excited about working in a high-growth environment, taking ownership, and being part of an ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.