Related skills
tcp/ip dns dhcp vlans cisco 9800 wlc📋 Description
- Final escalation point for wireless issues globally.
- Own high-severity incidents end-to-end (P1/P2).
- Lead technical bridges and coordinate with global stakeholders.
- Troubleshoot Cisco 9800 WLC, roaming, 802.1X, RF.
- Drive RCA to improve health and reduce downtime.
- Create and maintain docs, SOPs for L1/L2 teams.
🎯 Requirements
- Cisco 9800 WLC or AireOS experience.
- 802.11 standards (a/b/g/n/ac/ax) and RF fundamentals.
- TCP/IP, DHCP, DNS, VLANs, BGP/OSPF routing.
- ITIL operations; ServiceNow for incident/change/problem management.
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