Senior Accountant, Tax & Compliance

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Our Senior Accountant, Tax & Compliance, is an integral part of our Finance team at WillowTree. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays*, Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.

The Boston office goes on-site on Tuesdays and Thursdays.

As WillowTree’s Senior Accountant, Tax & Consolidation, you’ll lead tax compliance efforts for our nationwide operations, collaborating with the Account & Consolidation Manager. You’ll lead the preparation and filing of indirect taxes, resolving tax notices, and partnering with external consultants. Additionally, you’ll handle the business insurance, coordinate Workers’ Compensation compliance, and contribute to month-end close activities. Your expertise will be pivotal in maintaining compliance, organizing meticulous filing systems, and supporting various financial processes, making you a key figure in WillowTree’s financial integrity.

• Lead the preparation of multi-state sales and use tax returns
• Ownership for quarterly filing for the Ohio Commercial Activity Tax (CAT) and Washington Business and Occupation (B&O) tax
• Resolve tax notices by communicating with the payroll team as needed
• Determine the course of action for any tax notices received, including submission/follow-ups with external vendor partners 
• File property tax filings for VA and NC
• Collaborate with external tax accounting vendors and our parent company for various types of filings, including state and federal income tax filings
• Involved in the month-end close activities, including reconciling certain accounts, including sales tax payable, and recording certain reclassifications.  
• Ownership of business insurance, disbursement and submission of renewed Certificate of insurance to clients, and submission of needed documentation for Workers’ Compensation compliance and annual WillowTree audits
• Prepare payments and remittances for payments due, including mail tracking, documentation, etc.
• Maintain the filling system for all entities in the WillowTree enterprise
• Partner with Corporation Service Company (CSC) for any requirements related to annual reporting
• Partner with WillowTree’s Accounts Payable team for 1099 filing and submission
• Review of expense reports and record month-end accruals relating to expense reporting
• Assist with audit preparation related to the financial statement audit

• 3+ years of tax accounting experience 
• Extremely detail-oriented
• Track record of striving for data integrity and a desire to constantly improve the efficiency and effectiveness of accounting processes 
• Experience with regulatory filings
• Strong understanding of taxes, sales and use tax, and general compliance
• Ability to work independently without considerable oversight and to act decisively in order to meet deadlines and maintain accuracy
• Maintains a consistent awareness of tax accounting trends and changes
• Collaborative approach with the ability to engage various disciplines and stakeholders in an organization
• Demonstrates an equitable and open-minded approach when considering the viewpoints of others, especially when those viewpoints differ from their own
• Strong Excel and/or Google Sheet skills

• Experience with Workday
• Understanding of SOX compliance
• Bachelor's degree in Accounting, Business Administration with an Accounting emphasis, or a CPA

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

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