Multi-Cloud Migration Delivery Director

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Our Multi-Cloud Migration Delivery Director will operate remotely OR be based out of one of our major North American office locations.

The Multi-Cloud Migration Delivery Director is responsible for overseeing and executing complex cloud migration projects across multiple cloud platforms (AWS, Azure, Google Cloud, etc.). This role combines technical expertise with project management skills to ensure the successful migration of enterprise workloads, applications, and data from on-premises or single-cloud environments to multi-cloud architectures.

Strategic Planning & Leadership

• Develop and execute comprehensive multi-cloud migration strategies and roadmaps
• Lead cross-functional teams, including cloud architects, engineers, and business stakeholders
• Define migration priorities, timelines, and success criteria
• Establish governance frameworks for multi-cloud environments

Technical Delivery

• Oversee the assessment, planning, and execution of application and infrastructure migrations
• Ensure proper cloud-native architecture design and implementation
• Manage workload placement decisions across different cloud providers
• Implement cloud security, compliance, and cost optimization strategies

Project Management

• Coordinate multiple concurrent migration projects and workstreams
• Manage project budgets, timelines, and resource allocation
• Identify and mitigate risks throughout the migration lifecycle
• Provide regular status updates to executive leadership and stakeholders

Stakeholder Management

• Collaborate with business units to understand requirements and constraints
• Work with vendor partners and cloud service providers
• Facilitate communication between technical teams and business stakeholders
• Manage change management and user adoption initiatives

Technical Skills

• Cloud Platforms: Expert-level knowledge of AWS, Azure, and Google Cloud Platform
• Migration Tools: Experience with cloud migration tools (AWS Migration Hub, Azure Migrate, Google Cloud Migrate, etc.)
• Infrastructure: Strong understanding of networking, security, databases, and enterprise applications
• Automation: Proficiency in Infrastructure as Code (Terraform, CloudFormation, ARM templates)
• Containers: Knowledge of Kubernetes, Docker, and container orchestration
• DevOps: Experience with CI/CD pipelines and DevOps practices

Experience Requirements

• 8+ years of experience in cloud computing and infrastructure
• 5+ years in project/program management roles
• 3+ years specifically in cloud migration projects
• Experience managing teams of 10+ technical professionals
• Proven track record of delivering large-scale enterprise migrations

Soft Skills

• Strong leadership and team management capabilities
• Excellent communication and presentation skills
• Problem-solving and analytical thinking
• Ability to work under pressure and manage multiple priorities
• Change management and stakeholder engagement expertise

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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