Engineering Lead

Software Engineering Lead

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

As an Engineering Lead at TELUS Digital, you’ll be a manager of a highly skilled engineering team building amazing digital products for our clients, and you’ll help them achieve their personal and professional goals. You’ll also drive the team and our clients to use cutting-edge techniques and processes for software delivery, and use your technical prowess to shape the solutions we create. Success looks like an energized, happy team building high-quality software for eager, engaged client stakeholders.

We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry, while pushing to make our industry more representative. Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship.

We're seeking a hands-on technical leader who can effectively guide a team while maintaining active involvement in development. The ideal candidate will drive technical decisions and architecture while contributing directly to coding efforts when needed.

• Have professional engineering experience  —  at least 5 years building digital products, and at least 1 years leading a team;
• Have professional engineering experience with .NET development and JavaScript development technologies (React, Next, Angular, Vue);
• Have managed a team of software engineers building digital products, and been responsible for growing the people on the team through goal-setting, coaching and feedback;
• Have familiarity with CI/CD, Agile techniques for managing work, pairing, mobbing, and shift-left testing;
• Have owned the delivery of a complete digital product, with code that is durable, secure, scalable and thoroughly tested;
• Can simplify and communicate about complex problems around technology, business processes, user experience and development tasks;
• Fluent English and Portuguese skills - including written, verbal, and presentation;
• This role is open to our São Paulo or Porto Alegre office.

• Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency
• You’ve guided a client to further their use of modern engineering practices or agile software delivery processes 
• Certifications such as CSM, CSPO, PMP, SA, SPC, etc.
• Account planning and growth activities

• Are comfortable collaborating and communicating with teams and clients to deliver software in an agile environment
• Think of the product you are building as part of an ecosystem of development, testing and deployment tools and processes
• Pride yourself on your work and take responsibilities and commitments seriously
• Value daily opportunities to immerse yourself deeply in your work
• Celebrate differences and thrive in an environment where everyone’s unique contributions are encouraged
• Value a feedback culture that fosters personal and professional growth