At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As the Research Operations Recruiting Associate, you will own the recruitment strategy and execution for studies conducted at WHOOP Labs. You will lead recruitment for studies, ensuring each study cohort is demographically diverse. You will also collaborate with other members of the WHOOP Labs Research Operations team to collect feedback on participant interests and experiences to drive new panel program initiatives that ensure our participants feel valued.
RESPONSIBILITIES: Lead session schedule creation and study recruitment efforts for WHOOP Labs and contribute to the strategic vision for participation in studies at WHOOP LabsOwn the execution of strategic recruitment initiatives that you create, collaborating with the research execution team to champion participant needs and ensure study experiences are accessible and exciting for potential recruitsRecruit and schedule a high volume of research participants for in-lab and field studies, paying careful attention to the demographic distribution requirements for each study and employing creative approaches to fill gaps as neededEstablish yourself as a strong voice for research participants and Lab practices, and build awareness throughout the organization for recruitment efforts/needsConduct regular research with existing participants and new groups to identify opportunities to improve participant experiencesOversee participant communications and compensation across the Research Operations teamReport progress regularly and present findings to department headsSupport budget planning and allocation for incentives and other recruitment spendingReports to the Director of Human Subjects Research QUALIFICATIONS: Bachelor’s Degree from an accredited university2-4 years of experience with research operations, study management, or a related fieldPrior management of a customer/user/participant panel a plusWorking knowledge of data management systems including ExcelInterested in connecting with new people and organizations, and willing to lead cold outreach to support recruitment effortsStrong interpersonal communication skillsStrong attention to detailAbility to manage multiple projects and priorities at once, and help other team members prioritize related asksCurrently located in the Greater Boston area Additional Information This role is based in the WHOOP office located in Boston, MA. Candidates must be prepared to work in person in the WHOOP office 4 days each week.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience.
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