Display empathy; build relationships with participants, caregivers, and outreach partners.
Support inbound campaigns, answer questions, and educate about PACE benefits.
Make outbound calls to interested participants (not cold).
Effectively manage leads requiring follow-up.
Maintain high-quality service on all calls.

🎯 Requirements

Associate’s degree preferred; or 2 yrs relevant experience in lieu of degree.
1+ year tele sales or Medicare/PACE sales experience preferred.
Experience using CRM systems (Salesforce or similar).
Medicare Advantage or PACE experience preferred.
Medi-Cal knowledge preferred.

🎁 Benefits

17 days PTO, 12 holidays, 6 sick days.
Medical, Dental, Vision coverage.
Advancement opportunities; internal promotions.
Additional benefits.

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