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customer service team leadership training property management leasing📋 Description
- Engage prospects via internet leads and calls; schedule tours.
- Process leasing applications, prepare lease paperwork, and collect deposits.
- Provide excellent resident service; assist with renewals, notices, deposits.
- Coordinate with maintenance; inspect units and address needs.
- Create a great move-in experience and manage move-outs.
- Lead the site team and assist the Property Manager as needed.
🎯 Requirements
- 1-3 years in a management role with experience leading a team.
- Prior management experience is a must.
- Property management experience is a plus; strong experience in customer service, sales, hospitality or retail.
- Excellent communication, time management and organizational skills.
- Gracious, warm, and genuine; dedicated to excellent customer service.
- Self-motivated and eager to learn; takes ownership.
🎁 Benefits
- Industry-leading training; no experience necessary.
- Career growth: from leasing to corporate roles.
- Supportive, family-like culture.
- Benefits include rent discount, holidays, PTO, health/dental/vision, 401k.
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