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salesforce css html snowflake sql📋 Description
- Manage post-sale technical relationships with customers.
- Act as initial contact for inbound technical inquiries.
- Prioritize, troubleshoot and resolve complex issues.
- Collaborate with Global Technical Support and other departments.
- On-call rotation for holiday shifts.
- Contribute to knowledge base and share insights.
🎯 Requirements
- 2-3 years of experience supporting SaaS or mobile apps.
- Degree, boot camp, or equivalent technical experience.
- Proficiency with Salesforce, Zendesk, or similar CRM tools.
- Hands-on experience with HTML, CSS, APIs, and SQL.
- Experience with Postman, Snowflake, Kibana is a plus.
- Strong written and verbal English communication and follow-up.
🎁 Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability benefits.
- Fertility benefits and equal paid parental leave.
- Annual learning stipend and career development support.
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