Related skills
linux php apache nginx dns📋 Description
- Provide world class email and chat support to Website Security customers.
- Set up and activate Website Application Firewall (WAF), monitoring, and backup services.
- Troubleshoot activation/usage issues; offer malware prevention guidance (DDoS, XSS).
- Monitor site availability; test after support interactions; diagnose config issues.
- Respond to customer inquiries; coordinate with Sales/Marketing for urgent issues.
🎯 Requirements
- Linux experience – CLI and cPanel.
- Experience with Apache, NGINX and other web servers; read logs.
- DNS configuration expertise.
- PHP and Shell scripting/automation.
- General security principles and best practices.
- Get it done right attitude; strong organizational skills.
🎁 Benefits
- Paid time off
- Retirement savings options (e.g., 401k)
- Bonus/incentive eligibility
- Equity grants
- Employee stock purchase plan
- Competitive health benefits
- Parental leave
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