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customer service retail eyewear licensed optician lenses📋 Description
- Work directly with customers to meet eyewear needs
- Take and record measurements, adjust and fit eyewear accurately
- Check finished eyewear meets optical standards and requests
- Explain prescription terminology and product offerings to customers
- Collaborate with the team to ensure exceptional service
- Help customers choose frames and lenses based on prescription, fit, style
- Collaborate on best practices for sales and customer service
- Represent our brand and values to educate others
🎯 Requirements
- Licensed dispensing optician in licensed states or ABO-certified in non-licensing states
- Passionate about eyewear and retail
- Clear, effective communicator; explains terms to customers
- Dedicated to going above and beyond for customers and teammates
- Energetic, positive team player in a fast-paced environment
- Extremely detail-oriented with a wide range of responsibilities
- Open-minded; constantly learning and challenging what you know
- Takes work seriously, but not yourself
- Not on the LEIE list of Excluded Individuals/Entities
🎁 Benefits
- Equal opportunity employer
- Career-advancing resources and benefits
- Buy a Pair, Give a Pair program
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