Related skills
data analysis leadership📋 Description
- Develop and execute the vision for customer growth and retention.
- Maintain best-in-class gross revenue and net dollar retention.
- Mentor and cultivate a high-performing CS team; lead from the front.
- Act as executive liaison to Enterprise customers.
- Scale the post-sales motion with growth and drive cross-org changes.
- Drive outcomes via product adoption and outstanding customer experience.
🎯 Requirements
- 5+ years people management experience.
- 8+ years in CS management with growth/retention metrics.
- Strong leadership to inspire and motivate a team.
- Exceptional communication with clients at all levels.
- Experience with highly technical customers across cloud infra, dev tooling, or BI.
- Willingness to travel portion of time.
🎁 Benefits
- US base salary range $250K-$300K USD.
- Equity and 401(k) plan.
- Medical, dental, and vision benefits.
- Education stipends.
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