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strategic planning portfolio management asset strategy executive leadership client relationship management📋 Description
- Own satisfaction, retention, and expansion across portfolio; drive NRR
- Directly manage top-tier, high-revenue client relationships
- Accountable for NRR across the portfolio
- Build deep, trust-based relationships with owners, asset managers, execs
- Translate client goals (NOI, leasing, positioning) into actionable strategies
- Lead renewals, expansions, and high-stakes conversations
🎯 Requirements
- 12+ years in client success, account mgmt, or CRE strategy; 5+ in leadership
- Bachelor's degree required; MBA or advanced degree preferred
- Deep CRE expertise: amenity strategy, tenant engagement, asset performance (Class A)
- Proven ability to build trust with C-suite and navigate complex orgs
- Excellent presentation and negotiation skills
- Strategic vision: connect data across marketing, design, operations into value
🎁 Benefits
- Free employee-only medical coverage
- 4% employer 401(k) match
- Free short-term disability
- Remote in continental US; NYC proximity preferred
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