Related skills
forecasting data analytics customer success saas leadership📋 Description
- Define and own the global Enterprise Account Management vision and strategy.
- Lead a high-performing global Account Management team with cross-functional collaboration.
- Architect and evolve the operating model, segmentation, and engagement frameworks.
- Sponsor strategic accounts, lead critical escalations, and maximize customer lifetime value.
- Establish a global performance system with forecasting, KPI governance, and reporting.
- Drive data-driven decisions and growth opportunities through analytics.
🎯 Requirements
- 15+ years in account management or customer success with senior leadership.
- Data-driven decision making: forecasting, segmentation, insights.
- Strong SaaS quota-carrying experience with direct revenue targets.
- Experience leading global teams and cross-functional stakeholders.
- Results oriented with accountability, collaboration, and resilience.
- Prioritization and change-management skills.
🎁 Benefits
- Accommodations provided during the selection process.
- Remote work with flexible schedule.
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