VP/Director of Care Operations & Transformation

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

ai leadership healthcare operations virtual care

📋 Description

  • Build and lead next-gen care teams proactively engaging patients via outbound/inbound outreach.
  • Design workflows, implement tech, and drive performance; AI-enabled care delivery.
  • Stand up care teams with structure and leadership coverage for live operations.
  • Translate payer requirements into clear operational workflows and accountability structures.
  • Build scalable systems: dashboards, staffing models, QA programs, capacity planning.
  • Partner with Product and Data teams to deploy, test, and scale automation that boosts efficiency and accuracy.

🎯 Requirements

  • 12–15+ years in healthcare delivery operations, with value-based or virtual care experience.
  • Experience scaling a start-up; comfortable operating through ambiguity.
  • Tech-forward operator who is excited to deploy automation and AI into care delivery.
  • Proven leader who built and scaled patient-facing operational teams of 10+ people.
  • Experience translating contracts into repeatable workflows with measurable outcomes.
  • Strong analytical and systems-thinking mindset; metrics-driven.
  • Excellent communicator with clinical, product, and executive partners.
  • Passionate about transforming heart health for patients and providers.
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