Related skills
growth strategy enterprise saas executive communication business case development value-based care📋 Description
- Lead enterprise-level customer value realization and strategic growth across Arcadia’s largest accounts
- Partner with Customer Success leaders to identify goals, risks, and expansion paths
- Develop and operationalize a customer growth methodology aligned to value-based care models
- Conduct executive-level customer engagements to uncover priorities and adoption barriers
- Translate customer strategies into platform adoption roadmaps and measurable value outcomes
- Collaborate with Sales/Growth to shape expansion opportunities and business cases
🎯 Requirements
- Bachelor's degree required; master's strongly preferred
- 12+ years of enterprise customer growth, strategic account leadership, or healthcare SaaS
- Proven success driving retention and expansion within complex, multi-stakeholder enterprise environments
- Deep experience in value-based care, healthcare analytics, or payer-provider ecosystems
- Demonstrated ability to influence C-suite executives and senior customer stakeholders
- Track record of supporting or closing multi-year, multi-million-dollar enterprise agreements
🎁 Benefits
- Be part of a mission-driven company transforming healthcare
- Opportunity to solve healthcare’s toughest challenges through value-based care
- A high-impact leadership role shaping Arcadia’s Client Value Office
- Close partnership with executive leadership across Growth, Customer Success, and Product
- Exposure to complex enterprise-scale customer challenges with real-world impact
- Flexible, remote-friendly company with personality and heart
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