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crm account management relationship management renewals healthcareπ Description
- Advocate for Insights with corporate healthcare clients and stakeholders
- Develop personalized engagement plans by therapy area, trials, and competition
- Drive client engagement through direct outreach: emails, demos, meetings
- Lead renewal talks, pricing, and commercial engagements with internal teams
- Identify upsell and cross-sell opportunities by expanding usage
- Gather client feedback to inform product, marketing, and sales
π― Requirements
- Bachelor's or master's from an accredited university; healthcare coursework a plus
- 6+ years in account/relationship management or consultative sales
- Proven renewals and contract negotiation track record
- Successful upsell and cross-sell revenue experience
- Experience managing mid-sized to large B2B portfolios
- Strong executive presence; ability to build C-level relationships
π Benefits
- 15 PTO Days, plus holidays and sick days
- Comprehensive Medical, dental, and vision plans
- 401(k) match up to 10%, life insurance, paid time-off and parental leave
- Commuter benefits and corporate discounts
- Development opportunities through LinkedIn Learning
- Friday happy hour, Summer Fridays, snacks and beverages in the office
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