Related skills
reporting data analytics governance dashboards predictive analytics📋 Description
- Set strategy for MERGE Client Experience infrastructure and scale.
- Define long-term vision and performance of CE systems.
- Align cross-functional teams around a unified client lifecycle.
- Drive adoption of CE rituals, governance, and rhythms.
- Lead governance to reduce churn and improve value realization.
🎯 Requirements
- Senior operations leader in complex, multi-million dollar services/agency.
- Systems thinker who scales global operating models with balance.
- Change agent who influences C-suite and leads cross-functional teams.
- Analytical visionary turning data into strategic narratives.
🎁 Benefits
- Medical, Dental, Vision and Life Insurance.
- 401K and Lifestyle Spending Account.
- Employer-paid Life and Disability Insurance.
- Flexible time off and holidays.
- Equal Opportunity Employer.
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