Related skills
data analytics change management enterprise systems governance dashboard📋 Description
- Set strategy for MERGE Client Experience infrastructure and drive execution.
- Define long-term CE vision and performance of scalable systems.
- Align cross-functional teams around a unified client lifecycle.
- Translate strategy into clear, actionable operating practices.
- Collaborate with leadership to ensure system adoption and health.
🎯 Requirements
- Proven senior ops leader in complex, multi-million dollar services/agency.
- Systems thinker who can scale global operating models.
- Change agent with ability to influence C-suite stakeholders.
- Analytical visionary turning data into strategic narratives.
- Strong cross-functional collaboration and stakeholder management.
🎁 Benefits
- Medical, Dental, Vision, Life Insurance.
- 401K and Lifestyle Spending Account.
- Employer paid Life and Disability Insurance.
- Flexible Time Off & Holidays.
- Additional benefits and rewards.
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