Related skills
cross-functional collaboration team leadership brand strategy revenue management client experience📋 Description
- Lead BarkleyOKRP client experience, delivering Whole Brand ideas.
- Independently lead the CX team to drive brave ideas and growth.
- Align cross-department teams to maximize client satisfaction and retention.
- Oversee revenue retention and organic growth for key clients.
- Lead annual planning and opportunities for new creative work.
- Champion a diverse, inclusive team culture and brand thinking.
🎯 Requirements
- Proven senior leadership in client services at an agency.
- Strong ability to manage multiple client relationships and revenue.
- Excellent collaboration with cross‑agency and internal teams.
- Strategic thinker with experience forecasting revenue and planning budgets.
- Exceptional communication and people management skills.
- Experience with growth, resourcing, and annual planning.
🎁 Benefits
- Diversity, Equity, Inclusion and Belonging focus at Barkley.
- DEI+B program and Employee Resource Groups.
- Certified B Corp culture and values.
- Collaborative, high-performing agency environment.
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