Related skills
linux windows google workspace macos connectwise📋 Description
- Provide onsite tech support for hardware, software, and network issues for Mexico peers.
- Manage onboarding and offboarding of IT equipment.
- Install and maintain desktops, laptops, printers, peripherals, and AV equipment.
- Respond promptly to IT support tickets and resolve issues.
- Collaborate with IT to maintain infrastructure (servers, networks, software).
- Perform regular maintenance such as updates, patches, and backups.
🎯 Requirements
- Over 3 years of IT support experience with desktop and help desk roles.
- Proficient in Airwatch Workspace One for mobile device management.
- Skilled in Google Workspace, Trend AV antivirus, and BeyondTrust PAM.
- Experienced with remote desktop tools and help desk software (ConnectWise, Jira Service Desk).
- Provisioning and re-imaging devices across Windows, Linux, MacOS, ChromeOS, iOS, Android.
- VPN connectivity support and conference room AV systems.
🎁 Benefits
- Competitive pay and benefits.
- Unlimited discretionary time off.
- Career advancement opportunities.
- Collaborative work environment.
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