Maintain a portfolio of accounts with low churn, high adoption, and health scores.
Guide customers through an optimal journey that engenders satisfaction and value.
Identify upsell opportunities within existing accounts.
Identify customer issues and coordinate resolution plans with internal teams.
Coordinate cross-group demands to achieve customer benefit.
Meet monthly revenue and retention goals; sustain incumbency in existing accounts.

🎯 Requirements

Strong empathy for customers and relationship-building skills.
Ability to interact with and influence C-level executives.
Excellent presentation skills, including preparation and follow-up.
Systematic, problem-solving approach.
Technical aptitude to understand SaaS and software business models.
Knowledge of Salesforce CRM is a bonus.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot