Related skills
crm account management customer success email marketing renewals📋 Description
- Own end-to-end relationships with enterprise customers.
- Drive adoption, retention, and expansion by understanding needs.
- Collaborate with Marketing, Sales, Revenue Enablement, and Product.
- Support renewals and upsell for annual contracts.
- Advocate for customer needs and communicate product updates.
🎯 Requirements
- Customer-centric focus on client success.
- Previous nonprofit sector experience.
- Strong relationship-building and collaboration.
- Proactive problem-solving and issue resolution.
- Technical proficiency with CRMs and email marketing tools.
- Sales acumen for upsell and cross-sell opportunities.
🎁 Benefits
- Market-competitive pay leveraging Carta data.
- Bonusly recognition for achievements.
- 401(k) with 50% match up to 6% after 90 days.
- Unlimited PTO and work-life balance.
- Paid volunteer days and company holidays.
- Healthcare benefits with HSA/FSA options.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!