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fintech customer success relationship management sales crypto📋 Description
- Own end-to-end relationship for a book of high-value clients.
- Provide proactive insights and market updates to boost loyalty.
- Represent the brand at VIP events to deepen partnerships.
- Monitor AUM and platform usage to mitigate retention risk.
- Collaborate with Strategy, Product, Marketing and Risk.
- Work in a remote, fast-paced crypto environment.
🎯 Requirements
- 4+ years in client-facing roles (Relationship Mgmt, Sales or CS) in Crypto/Fintech.
- Curious and able to align Crypto.com ecosystem with client goals.
- Driven to scale a book of business in fast-moving crypto markets.
- Proactive, stays ahead of market trends to drive engagement.
- Comfortable using hospitality/events for business development.
- Thrives in ambiguity in a fast-paced industry.
🎁 Benefits
- Competitive salary
- Generous annual leave (birthday/work anniversary)
- 401(k) with employer match
- Group health, dental, vision, and life/disability insurance
- Flexible/hybrid or remote work setup
- Internal mobility and career development programs
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