VIP Customer Support Representative

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support sales spanish english igaming

📋 Description

  • Analyze chats, emails, and calls by VIP teams
  • Provide personalised support to VIP customers across brands
  • Act as main contact for assigned high-value clients
  • Build and maintain strong, long-term relationships
  • Handle inquiries and escalations for multiple brands
  • Adapt communication per brand guidelines and maintain product knowledge

🎯 Requirements

  • 0.5+ years in customer support (VIP/iGaming preferred)
  • English: Intermediate level or higher
  • Spanish: Advanced level or higher
  • Brazilian Portuguese: Advanced level or higher
  • Knowledge of sales principles and methods
  • Able to maintain customer confidentiality

🎁 Benefits

  • Excellent verbal and written communication
  • Empathy
  • Out of the box thinking
  • Problem-solving skills
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