Respond to customer queries via live chat or email about accounts, payments, games.
Clarify questions on betting odds, settlements, and winnings.
Assist with deposits, withdrawals, and other payments.
Ensure compliance with age verification, responsible gambling, and local laws.
Assist customers in setting limits for deposits, bets, or losses.

🎯 Requirements

0.5+ years in customer support, preferably iGaming/VIP.
English proficiency at intermediate level or higher.
Strong knowledge of customer service practices.
Knowledge of sales principles and methods.
Ability to maintain customer confidentiality.
Excellent verbal/written communication, attention to detail, and problem-solving.

🎁 Benefits

GROWE TOGETHER: supportive team environment.
DRIVE RESULT OVER PROCESS: clear, measurable goals.
BE READY FOR CHANGE: adapt to win tomorrow.
Opportunities for growth within the company.

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