Respond to customer queries via live chat or email about accounts, payments, or navigation.
Clarify questions about betting odds, settlements, and how winnings are calculated.
Assist with deposits, withdrawals, and other payments.
Ensure customers comply with age verification, responsible gambling limits, and laws.
Help set deposit/bet limits and provide responsible gambling resources.

🎯 Requirements

0.5+ years in customer support, preferably in iGaming or VIP.
English proficiency at intermediate level or higher.
Proficient knowledge of customer service practices.
Knowledge of sales principles and methods.
Able to maintain customer confidentiality.
Excellent verbal and written communication skills.

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