Related skills
reporting marketing customer service excel hospitality📋 Description
- Manage a portfolio of FanDuel VIP customers.
- Provide proactive, one-stop service to drive loyalty.
- Ensure compliance and responsible gaming in all activities.
- Collect and document customer profiles and feedback.
- Build relationships and tailor rewards via regular contact.
- Host VIPs at hospitality events and meet targets.
🎯 Requirements
- 2+ years in high-end customer service.
- Excellent verbal and written communication.
- Knowledge of online gaming industry.
- Analytical skills and Excel experience.
- Confident, people-focused personality; target-driven.
- Willing to work non-traditional hours; travel ~25%.
🎁 Benefits
- Salary range: $79,000 - $99,000 USD.
- Medical, vision, and dental insurance.
- 401(k) with up to 5% match.
- Paid time off, 14 holidays, sick leave.
- Commuter benefits and pet insurance.
- Performance bonuses and stock program eligibility.
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