Related skills
communication crm relationship management customer service excel📋 Description
- Manage portfolio of high-net-worth VIP customers
- Build strong relationships to increase loyalty
- Provide an excellent all-round VIP experience
- Work in a customer-facing environment
- Willing to travel up to 25% of the time
- May perform other duties as assigned
🎯 Requirements
- Minimum 2 years of high-end customer service experience
- Excellent verbal and written communication skills
- Knowledge of online gaming industry essential
- Excellent analytical skills and Excel experience
- Willing to work non-traditional business hours
- Travel ~25% of the time
🎁 Benefits
- Comprehensive health plans including fertility and mental health support
- Generous PTO and sick leave
- Annual bonus and long-term incentives
- 401(k) with up to 5% match
- Commuter benefits
- Pet insurance
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