Related skills
relationship management customer service gaming excel hospitality📋 Description
- Manage a portfolio of High Value Players
- Provide proactive, one-stop service to boost loyalty
- Build relationships with VIP customers
- Understand VIP needs and gaming preferences
- Meet productivity, quality, and SLA targets
- Travel ~25% as needed
🎯 Requirements
- Minimum 2 years in high-end customer service
- Excellent verbal and written communication
- Knowledge of online gaming industry
- Excellent analytical skills and Excel
- Based in North Carolina
🎁 Benefits
- Health plans and other benefits
- Paid time off and holidays
- Annual bonus and long-term incentives
- 401(k) with up to 5% match
- Commuter benefits and pet insurance
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!