VIP Account Manager, Midwest - Sportsbook

📋 Description

• Manage a portfolio of High Value Players
• Provide proactive one-stop service to drive loyalty
• Collect and document customer profiles
• Meet productivity, quality, and SLA targets
• Ensure compliance and Responsible Gaming
• Travel ~25% of the time

🎯 Requirements

• Minimum 2 years of experience in high-end customer service
• Excellent verbal and written communication skills
• Business-to-Customer sales experience preferred
• Knowledge of the online gaming industry
• Must be based in IL, MO, or OH for this role
• Willing to work non-traditional hours and travel ~25%

🎁 Benefits

• Health plans with mental health support and fitness benefits
• 401(k) with up to 5% match and commuter benefits
• PTO, holidays, and paid sick time
• FanDuel Total Rewards program
• Opportunities to mentor VIP Hosts within the team
• Inclusive, equal opportunity employer with accommodations