Related skills
data analysis compliance customer service excel hospitality📋 Description
- Manage a portfolio of FanDuel customers
- Provide proactive one-stop service to encourage loyalty
- Ensure compliance and responsible gaming in all duties
- Collect and document customer profiles
- Develop relationships and tailored rewards via regular contact
- Meet targets for productivity, quality, and SLAs
🎯 Requirements
- Minimum 2 years in high-end customer service
- Excellent verbal and written communication
- Knowledge of online gaming industry
- Excellent analytical skills and Excel
- Willing to work non-traditional hours
- Travel about 25% of the time
🎁 Benefits
- Competitive salary $79,000-$99,000 USD
- Health, vision, and dental insurance
- 401(k) with company match
- Paid time off and holidays
- Travel for VIP events
- Equal opportunity employer
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