VIP Account Manager

Added
6 days ago
Type
Full time
Salary
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Related skills

crm data analytics customer service budgeting vip_program_management

πŸ“‹ Description

  • Manage VIP program for Ontario market; coordinate VIP relationships.
  • Drive campaigns with end-to-end accountability; track ROI and KPIs.
  • Collaborate with VIP Director, Marketing, and Commercial teams on plans.
  • Lead monthly/quarterly execution plans; monitor launches.
  • Ensure responsible gaming protocols; manage VIP budgets.
  • Build and maintain a strong book of business with proactive outreach.

🎯 Requirements

  • Minimum 2 years in high-end customer service.
  • Excellent verbal and written communication skills.
  • B2C sales experience preferred.
  • Experience with data analytics; identify trends.
  • Knowledge of online gaming industry essential.
  • Willing to work non-traditional hours; travel ~25%.

🎁 Benefits

  • Extended medical, vision, and dental coverage.
  • Life and disability insurance; retirement with employer contributions.
  • Incentive compensation: cash bonuses and stock program participation.
  • 12 holidays and two floating holidays.
  • FanDuel Total Rewards benefits; country dependent.
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