Related skills
account management stakeholder management leadership governanceπ Description
- Lead and inspire a high-performing service delivery org.
- Ensure client health, retention, and satisfaction for $15M+ ARR.
- Drive operational excellence and scalability across portfolio.
- Develop people and governance with cross-functional teams.
- Build executive-level client relationships and governance.
- Coordinate cross-functional teams to ensure seamless client service.
π― Requirements
- 10+ years managing client relationships in benefits administration.
- 10+ years consulting with clients and developing employee benefit strategies.
- Deep knowledge of employee benefits and related technology solutions.
- Significant experience managing health & welfare client relationships.
- Strong people leadership and team development skills.
- Demonstrated ability to coach others to solve complex problems efficiently.
π Benefits
- Comprehensive Health Benefits
- Competitive Compensation
- Remote first, Office friendly environment
- Retirement Savings Plans
- Professional Development
- Supportive Culture
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