Vice President, Service Delivery

Added
20 days ago
Type
Full time
Salary
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Related skills

account management stakeholder management leadership governance

πŸ“‹ Description

  • Lead and inspire a high-performing service delivery org.
  • Ensure client health, retention, and satisfaction for $15M+ ARR.
  • Drive operational excellence and scalability across portfolio.
  • Develop people and governance with cross-functional teams.
  • Build executive-level client relationships and governance.
  • Coordinate cross-functional teams to ensure seamless client service.

🎯 Requirements

  • 10+ years managing client relationships in benefits administration.
  • 10+ years consulting with clients and developing employee benefit strategies.
  • Deep knowledge of employee benefits and related technology solutions.
  • Significant experience managing health & welfare client relationships.
  • Strong people leadership and team development skills.
  • Demonstrated ability to coach others to solve complex problems efficiently.

🎁 Benefits

  • Comprehensive Health Benefits
  • Competitive Compensation
  • Remote first, Office friendly environment
  • Retirement Savings Plans
  • Professional Development
  • Supportive Culture
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