Related skills
forecasting talent development stakeholder management operations p&l management📋 Description
- Own day-to-day multi-unit airport operations in Mountain West, CA, Alaska, Hawaii
- Deliver KPIs: security performance, member satisfaction, sales, and employee satisfaction
- Build relationships with internal and external stakeholders at executive level
- Expand business into existing and new sites; adopt new products
- Champion culture, ethics, diversity, and values across field teams
- Oversee Regional Directors and General Managers; coach, reviews, and communications
🎯 Requirements
- 10-15+ years in business operations with dispersed teams in high-volume 24/7 environments
- P&L management including forecasting and sales goals
- Customer optimization using Net Promoter Score and employee satisfaction
- Balance multiple priorities and make rapid real-time decisions
- Experience building sales and service cultures at programmatic level
- Strong credibility to build relationships with senior leaders and staff
🎁 Benefits
- Comprehensive healthcare plans
- Family-building benefits (fertility and adoption/surrogacy)
- Flexible time off and wellness stipend
- Free OneMedical memberships for you and dependents
- CLEAR Plus membership
- 401(k) retirement plan with employer match
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