Related skills
customer engagement pre-sales solutions engineering post-sales field engineering📋 Description
- Provide strategic leadership to the field engineering teams in the EMEA region.
- Collaborate with sales to translate customer needs into technical guidance (pre/post-sales).
- Lead deployment of Neo4j offerings, aligning with customer goals.
- Build strong customer relationships as a technical advisor; resolve escalated issues.
- Partner with product to relay customer requirements and suggest enhancements.
- Coordinate with professional services to drive satisfaction and upsell opportunities.
🎯 Requirements
- Bachelor's degree in Engineering, CS or related field (Master's is a plus).
- Proven leadership in field engineering or professional services.
- Deep technical understanding of data products/services.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills.
- Willingness to travel as needed.
🎁 Benefits
- Shape the future of data and analytics.
- Work with a fast-growing graph database leader.
- Collaborative culture focused on relationships and customer success.
- Global impact across many industries.
- Access to a strong ecosystem and community.
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