Establish executive-level relationships with senior clients, stakeholders, and suppliers
Provide executive oversight of the State Market portfolio
Ensure service excellence in delivery and operations; escalate issues; meet NPS targets
Promote innovation and growth to meet customer needs
Drive renewals and add-on growth
Coordinate with Public and Commercial Growth teams on new business and targets

🎯 Requirements

10+ years of state and local government experience
5+ years in health technology
Proven state/local government relationships in healthcare tech
Experience in Managed Care or Medicaid markets
Bachelor's degree or equivalent experience
Willingness to travel up to 50% of the time

🎁 Benefits

Flexible schedule and unlimited PTO
Medical coverage and 401K
Parental leave
Onsite gym and dog-friendly office
Company-sponsored events and snacks
Commuter benefits and onsite massages

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