Related skills
forecasting data analytics account management customer success saas๐ Description
- Define and own the global Enterprise Account Management vision and strategy.
- Lead a high-performing Account Management leadership team.
- Architect and evolve the global operating model and segmentation.
- Sponsor strategic accounts, lead escalations, and shape long-term partnerships.
- Establish a global performance system with forecasting and KPI governance.
- Champion a data-driven culture using analytics to guide decisions.
๐ฏ Requirements
- 15+ years in account management or customer success with senior leadership.
- Data-driven decision making with forecasting and segmentation.
- Strong SaaS quota-carrying leadership with revenue targets.
- Global leadership experience across diverse stakeholders.
- Collaborative mindset with accountability and results.
๐ Benefits
- Remote role based in Eastern North America.
- Global cross-functional collaboration with Revenue, Finance, People, and Ops.
- Inclusive leadership and DEI culture.
- Accommodations provided during the selection process.
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