Lead CSM and TAM teams across Growth, Enterprise, Strategic in Americas/EMEA.
Drive renewals, expansions, adoption, and customer health.
Partner with Product, Engineering, Sales, Services and Renewals to maximize value.
Build CS programs, workshops, and an operating model with OKRs.
Travel to client sites domestically or internationally.

🎯 Requirements

12+ years GTM leadership in tech/SaaS; 5+ years in Customer Success.
5-7 years managing managers, directors, and senior leaders.
Proven growth in existing accounts via expansion, retention, and engagement.
Translate strategy into initiatives and ensure delivery.
Cross-functional collaboration with Product, Services, and Support.
Bachelor's degree required; strong executive presence; multilingual a plus.

🎁 Benefits

Innovative, diverse, collaborative team.
Growth and leadership opportunities.
Lead in redefining revenue optimization.
Supportive environment to unlock potential.

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