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Location
Type
Full time
Salary
Salary not provided
Related skills
forecasting account management customer success renewals leadership๐ Description
- Lead CSM and TAM teams across Growth, Enterprise, Strategic in Americas/EMEA
- Partner with Product, Engineering, Sales, Renewals, Services, and Support to maximize value
- Travel domestically or internationally to client sites as needed
- Drive adoption, renewals, and expansion through customer outcomes
๐ฏ Requirements
- 12+ years GTM leadership in tech or SaaS, 5+ in CS
- 5-7 years managing managers and senior leaders
- Proven growth in existing accounts via expansion and retention
- Develop strategies and track delivery to outcomes
- Collaborate with Product, Services, and Sales across orgs
- Strong executive presence; multilingual a plus
๐ Benefits
- Remote work across Americas and Europe
- Global leadership team and growth opportunities
- Collaborative, inclusive culture
- Learning and development programs
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