Vice President, Customer Success (Remote)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

forecasting account management customer success renewals leadership

๐Ÿ“‹ Description

  • Lead CSM and TAM teams across Growth, Enterprise, Strategic in Americas/EMEA
  • Partner with Product, Engineering, Sales, Renewals, Services, and Support to maximize value
  • Travel domestically or internationally to client sites as needed
  • Drive adoption, renewals, and expansion through customer outcomes

๐ŸŽฏ Requirements

  • 12+ years GTM leadership in tech or SaaS, 5+ in CS
  • 5-7 years managing managers and senior leaders
  • Proven growth in existing accounts via expansion and retention
  • Develop strategies and track delivery to outcomes
  • Collaborate with Product, Services, and Sales across orgs
  • Strong executive presence; multilingual a plus

๐ŸŽ Benefits

  • Remote work across Americas and Europe
  • Global leadership team and growth opportunities
  • Collaborative, inclusive culture
  • Learning and development programs
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