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Full time
Salary
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Related skills
payments customer service scheduling invoicing๐ Description
- Be the first point of contact: greet clients and pets, confirm appointments.
- Support clinical flow: escort clients to exam rooms, relay info between staff.
- Manage client communications: calls, questions, reminders, follow-ups.
- Process payments and invoicing with attention to detail.
- Speak the veterinary language: vaccines, procedures, terminology.
- Create a welcoming space: keep a clean, organized front desk.
๐ฏ Requirements
- Previous experience in a medical or veterinary front desk or admin role.
- Basic knowledge of veterinary terminology.
- Comfort discussing sensitive topics with empathy.
- Ability to maintain a calm, professional demeanor.
๐ Benefits
- Medical, dental, vision, and retirement for full-time team members.
- Employee pet discount.
- Paid time off and holidays; PTO.
- 401(k) with generous company contribution.
- Employee referral bonus: $1,000 for referrals.
- Hands-on training and mentorship for growth.
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