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communication payments customer service scheduling invoicing๐ Description
- Greet clients and pets; verify appointments; reassure clients.
- Escort clients to exam rooms; relay information to staff.
- Handle calls for appointments, care questions, and refills.
- Process payments, invoicing, and schedule future visits.
- Explain vaccines, tests, procedures, and veterinary terms.
- Maintain a clean, welcoming, client-ready front desk.
๐ฏ Requirements
- Experience at medical or veterinary front desk or admin role.
- Basic knowledge of veterinary terminology and procedures.
- Comfort discussing sensitive topics with empathy.
- Calm, professional and positive demeanor.
๐ Benefits
- Medical, dental, vision, and retirement for full-time team members.
- Employee pet discount.
- Paid time off and holidays.
- 401(k) with a generous company match.
- Employee referral bonus: $1,000.
- Hands-on training and mentorship.
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