Vendor Trainer

📋 Description

• Oversee vendor training governance across sites; track completion.
• Lead Train-the-Trainer workshops; observe sessions; provide feedback.
• Partner with SMEs to localize curriculum for international audiences.
• Monitor nesting progress and post-training metrics; identify gaps.
• Develop evaluation methods for learner satisfaction and knowledge transfer.
• Ensure training aligns with security standards and regulatory requirements.

🎯 Requirements

• Experience with vendor partners and structured training programs.
• Experience delivering security training for customer service agents.
• Strong adult learning, instructional design, and evaluation skills.
• Ability to analyze performance data and drive improvements.
• Excellent communication with diverse learners.
• Willingness to travel internationally up to 30% of time.

🎁 Benefits

• High-impact work to grow your career.
• Performance-based pay, bonuses, equity, and 401(k) matching.
• 100% paid health insurance for employees; 90% for dependents.
• Lifestyle wallet for wellness and learning.
• Employer-paid life, disability, fertility, and mental health benefits.
• Generous time off and office perks.