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quality assurance testing excel vendor management root cause analysis📋 Description
- Serve as liaison between Four Hands and US vendors to enforce quality specs
- Build and manage vendor relationships through regular meetings, representing the org
- Partner with product and quality teams on vendor quality and root cause analysis
- Lead product and packaging testing to ensure durability and safe delivery
- Train and guide vendors on testing standards, procedures, and QARMA inspections
- Travel to vendor locations at least 25% of time (domestic and international)
🎯 Requirements
- Minimum 3 years in supplier/product quality coordination; furniture exp preferred
- Ability to travel to vendor locations at least 25% of time (domestic and international)
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Strong written and verbal communication; leads vendor calls and documents issues
- Proven ability to operate independently, manage priorities, and drive follow-ups
- Strong problem solving and creative thinking skills
🎁 Benefits
- Equal Opportunity Employer
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