Related skills
asana ai vendor management contract management kpis📋 Description
- Build the ops vendor management program with SOPs, sourcing, and renewals.
- Oversee day-to-day vendor performance and ROI.
- Lead strategic projects or incident responses with vendors.
- Ensure high-quality experiences for providers and clients.
- Collaborate with Delivery, IT, Compliance, and Finance.
🎯 Requirements
- 4–6 years in Business Operations or Program Management.
- 2+ years in BPO vendor management; 10+ vendors.
- Built vendor mgmt programs from scratch and scaled.
- Strong analytical skills; translate data into recommendations.
- Skilled communicator; influence cross-functional and external partners.
- Experience with contract platforms, PM tools (Asana), and AI.
🎁 Benefits
- Remote-first company
- Health insurance: medical, dental, vision; FSA/HSA
- 401K plan (ADP)
- Monthly therapy and wellness stipends
- Monthly work-from-home stipend
- Flexible PTO and 12 paid holidays
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