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salesforce sql vendor management lean six sigmaπ Description
- Lead vendor performance programs across strategic vendors to drive outcomes.
- Translate signals into executive narratives to secure decisions.
- Drive cross-functional initiatives with Policy, Legal, Product, Finance to resolve issues.
- Conduct deep-dive analyses to identify root causes and actions.
- Develop trade-offs balancing growth, cost, quality, and risk.
- Own regular vendor portfolio reviews; enforce governance and accountability.
π― Requirements
- 10+ years exp; 5+ in vendor management or outsourced ops.
- Cross-functional program leadership; sets strategy for execution.
- Vendor/outsource performance expert; negotiates with senior leaders.
- Analytical judgment under ambiguity; BI/SQL preferred.
- CRM proficiency: Salesforce; MixMax and Gong.
- Operational excellence: Lean, Six Sigma, QA methodologies.
π Benefits
- Remote eligible; work from Canada provinces (ON, BC, QC, SK).
- No relocation assistance for this role.
- Inclusive culture and commitment to belonging.
- Disability accommodations available; contact for accessibility.
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