Vendor Performance Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

salesforce sql vendor management lean six sigma

πŸ“‹ Description

  • Lead vendor performance programs across strategic vendors to drive outcomes.
  • Translate signals into executive narratives to secure decisions.
  • Drive cross-functional initiatives with Policy, Legal, Product, Finance to resolve issues.
  • Conduct deep-dive analyses to identify root causes and actions.
  • Develop trade-offs balancing growth, cost, quality, and risk.
  • Own regular vendor portfolio reviews; enforce governance and accountability.

🎯 Requirements

  • 10+ years exp; 5+ in vendor management or outsourced ops.
  • Cross-functional program leadership; sets strategy for execution.
  • Vendor/outsource performance expert; negotiates with senior leaders.
  • Analytical judgment under ambiguity; BI/SQL preferred.
  • CRM proficiency: Salesforce; MixMax and Gong.
  • Operational excellence: Lean, Six Sigma, QA methodologies.

🎁 Benefits

  • Remote eligible; work from Canada provinces (ON, BC, QC, SK).
  • No relocation assistance for this role.
  • Inclusive culture and commitment to belonging.
  • Disability accommodations available; contact for accessibility.
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