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Technical Writer - Vault

Fully Remote

Added
27 days ago
Type
Full-time
Salary
$70K - $110K

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork Anywherecompany, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a technical writer with a natural curiosity for how things work? Do you enjoy making software and processes easy to understand? Can you create new content from scratch and improve existing documentation while maintaining a consistent style and tone?

Veeva is looking for an experienced Technical Writer who will invest in deeply understanding user needs and deliver content as part of a team that makes Veeva products easy to use for both end users and administrators.

What You’ll Do

  • Take ownership of one or more Vault applications (document multiple features per release cycle, track development, research the feature, write new content, and complete the review process)
  • Become an expert in Vault, including keeping up to date with new features documented by other writers
  • Implement improvements to existing documentation by addressing feedback from users, customer support, product managers, and our services team
  • Ensure that new articles maintain a consistent style, tone, and approach
  • Participate in Technical Publications and Administrative processes
  • Requirements

  • 5+ years of technical writing experience
  • Bachelor’s degree in technical communication, or equivalent experience
  • Excellent communication (written and oral) and research skills
  • Ability to manage your time effectively when faced with competing priorities
  • Ability to work independently with little direct supervision
  • Experience with Git, and Markdown language
  • Understanding of docs-as-code
  • Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship of employment visas for this position.
  • Nice to Have

  • Working knowledge of the software development process and cloud software
  • Experience in an agile software development environment
  • Experience in writing for regulated industries
  • Experience using JIRA and Jekyll (or other CMS)
  • Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
  • Compensation

  • Base pay: $70,000 - $110,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
  • Additional Information

    #LI-RemoteUS

    Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at[email protected].

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